Valley Medical Center is one of many healthcare systems and pharmacies that continue to be impacted by a vendor network disruption. We have regained the ability to process prescriptions at our pharmacy locations if we have your insurance information available. We have limited ability to process copay assistance cards at this time. Thank you for your patience as we continue to work to help as many people as we can until the issue is resolved.
Due to high levels of seasonal illness in our community, we strongly recommend wearing a mask in our hospital and clinics. See our patient visitor policy.
Telehealth can be used for a variety of conditions and needs. When you schedule an appointment with your primary or specialty care provider, ask if telehealth is an option for this visit.
For more information on Urgent Care telehealth, please visit our Urgent Care wait times page.
Telehealth video visits are available to new and established Valley patients, including children. Patients also must be in Washington State at the time of their visit. To participate in a video visit, you'll need the following:
Via MyChart, we’ll send a tip sheet for you to get ready for your first virtual visit.
We'll try to schedule you with your usual provider, but your appointment may be scheduled with a different provider, depending on availability.